Terms of Service

1. Acceptance of Terms

By accessing or using Community Magazine ("the Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not use the Platform.

These Terms apply to all users of the Platform, including organization administrators, team members, and contributors. Please also review our Privacy Policy, which describes how we handle your personal data.

2. Eligibility

You must be at least 13 years of age to use the Platform. If you are under 18, you must have the consent of a parent or guardian. Organizations using the Platform with minors are responsible for obtaining appropriate parental or guardian consent.

3. User Accounts

When you create an account on Community Magazine, you are responsible for:

• Providing accurate and complete information during registration.
• Maintaining the security of your account credentials. You must not share your login details with others.
• All activity that occurs under your account, whether or not you authorized it.
• Notifying us promptly if you become aware of any unauthorized access to or use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Content Ownership and License

4.1 Your content

You retain all ownership rights to the content you submit to Community Magazine, including text, photographs, audio recordings, and drawings. By submitting content, you grant Community Magazine and the organization you are contributing to a non-exclusive, worldwide, royalty-free license to:

• Display, reproduce, and distribute your content within published magazines.
• Generate text-to-speech audio versions of your text submissions for accessibility purposes.
• Create thumbnails and previews of your media content.
• Store and back up your content as necessary to operate the Platform.

This license continues for as long as your content remains on the Platform. You may request removal of your content by contacting your organization administrator or by using the account deletion feature.

4.2 Platform content

All content, features, and functionality of the Platform (excluding user-submitted content) are owned by Community Magazine and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or reverse-engineer any part of the Platform without our prior written consent.

5. Prohibited Content

You must not submit, publish, or transmit any content that:

• Contains hate speech, discrimination, or incites violence against any individual or group based on race, ethnicity, religion, gender, sexual orientation, disability, or any other protected characteristic.
• Constitutes harassment, bullying, threats, or intimidation of any person.
• Is illegal, obscene, defamatory, or infringes the intellectual property or privacy rights of others.
• Contains spam, unsolicited advertising, or promotional material not relevant to the community.
• Contains malware, viruses, or any code designed to disrupt, damage, or gain unauthorized access to systems.
• Exploits or endangers minors in any way.

We reserve the right to remove any content that violates these Terms and to suspend or terminate the accounts of repeat offenders.

6. Organization Responsibilities

Organizations that use Community Magazine to collect and publish content are responsible for:

• Content moderation: Reviewing and approving all submissions before publication. Organizations must ensure that published content complies with applicable laws and these Terms.
• Safeguarding: Implementing appropriate safeguarding policies, particularly when working with vulnerable individuals or children. This includes obtaining consent where required.
• Data protection: Complying with applicable data protection legislation (including UK GDPR) as the data controller for content collected through their organization's instance of the Platform.
• Team management: Managing team member access and permissions appropriately, and revoking access when team members leave the organization.
• Billing: Maintaining an active subscription where required and ensuring timely payment. Failure to pay may result in service suspension.

7. Subscriptions and Payments

Community Magazine offers both free and paid subscription plans. Subscription payments are processed by Stripe. By subscribing to a paid plan, you agree to:

• Pay the applicable subscription fees as described on our pricing page.
• Subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date.
• You may cancel your subscription at any time through the billing settings in your account. Cancellation takes effect at the end of the current billing period.
• Refunds are handled on a case-by-case basis. Please contact our support team for refund requests.

8. Platform Availability and Disclaimers

The Platform is provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding:

• The availability, reliability, or uninterrupted operation of the Platform.
• The accuracy, completeness, or timeliness of any content on the Platform.
• The suitability of the Platform for any particular purpose.
• The security of data transmitted through the Platform, although we take reasonable measures to protect it.

We may modify, suspend, or discontinue the Platform (or any part of it) at any time, with or without notice. We will make reasonable efforts to provide advance notice of any material changes.

9. Limitation of Liability

To the fullest extent permitted by law, Community Magazine and its directors, employees, and affiliates shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform.
• Loss of data, revenue, profits, or business opportunities.
• Any content submitted by users or actions taken by organizations using the Platform.
• Any interruption or cessation of the Platform's services.

Our total aggregate liability for any claims arising from or related to these Terms or your use of the Platform shall not exceed the amount you have paid to us in the twelve (12) months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless Community Magazine, its directors, employees, and affiliates from any claims, damages, losses, or expenses (including reasonable legal fees) arising from:

• Your use of the Platform.
• Your violation of these Terms.
• Content you submit that infringes the rights of any third party.

11. Termination

We may suspend or terminate your account and access to the Platform at any time, without prior notice, if you breach these Terms or engage in conduct that we determine, in our sole discretion, to be harmful to the Platform, other users, or third parties.

You may terminate your account at any time by using the account deletion feature or by contacting our support team. Upon termination, your right to use the Platform ceases immediately. Provisions of these Terms that by their nature should survive termination will remain in effect.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where practicable, notify you via email or a prominent notice on the Platform.

Your continued use of the Platform after changes are posted constitutes your acceptance of the revised Terms. If you do not agree to the changes, you should stop using the Platform and close your account.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Contact Us

If you have any questions about these Terms of Service, please contact our support team at support@communitymagazine.app.